February 27, 2015
InfoShare Supports Intelligence-Led Policing

Many people like to say that intelligence-led policing is a new trend or a new concept. It is not. Following the dots on a map and trying to figure out where the crime is occurring is a part of any good police practice. The importance of knowing where crime has occurred, where crime may occur and what the trends are is crucial to the success of any sound strategic plan. Unfortunately, too many agencies are simply relying on this surface information to conduct their ‘Intelligence-Led Policing Programs.’

“Real intelligence-led policing is way more complex than simple statistics. Do not misinterpret me, numbers are important, however, they only tell you part of the story,” says CSI’s Executive Vice President, Rich Norcross, a twenty-five year law enforcement veteran whose career includes twelve years as Camden County’s Commander of Intelligence Services. Take the crime of homicide, for example. Countless books and news articles have been written about murder and how to prevent it and/or predict it. You cannot begin to recite the number of experts who have appeared on any number of news outlets professing that homicide can be prevented, and then they quote you statistics. The sad truth is that killing is a crime of passion and, more importantly, opportunity. Certainly steps can be taken to prevent some crimes based on the numbers, but numbers leave out two things that are key to REAL intelligence-led policing – Who? and Why?

The “Who?” and the “Why?”

If you do not know who the criminals are or why they do the things they do, any policing effort is doomed to failure. “When I was the Intelligence Commander in Camden County, my job was to be able to answer these questions. Statisticians can tell you that X number of crimes occurred at Y locations. An Intelligence Officer must be able to tell you who could possibly be committing the crimes or, equally as important, why the crime was committed. Was one murder in retaliation for something else? Is there a turf war? Is there an internal power struggle in a criminal organization?” explains Norcross.

Collecting that information and storing it for future use is imperative. Regretfully, criminals do not schedule their crimes ahead of time so you must spread yourself out and take an “all crimes” and “all hazards” approach to the gathering. Countless burglaries, for example, get solved because police officers chase drug addicts. If the addicts themselves are not committing the crimes, they know who is.

Unfortunately, too many policy makers lack the intimacy with their jurisdictions that would allow them to definitely identify the problem people that exist in many communities. Often times, there is a lack of communication between the staff in the trenches and the staff behind the desks.

It is imperative that officers have easy ways to relate good intelligence information from the streets to the intelligence officers in any agency. At any given time during the day, countless officers are jotting down significant quantities of data in little notebooks that they carry in their pockets with no place to easily store the intelligence. It is pointless to ask the officers to fill out another piece of paper or make another computer entry because they are already overburdened as it is. With that said, the bottom line is that this information needs to be extracted from that officer somehow.

InfoShare™ Gathers and Processes Intelligence Data for the Busy Officer!

Many of our clients are aware of the steps that have been taken in New Jersey to connect the dots and bring all of the law enforcement intelligence services together in one sharing environment. The New Jersey Intelligence System Global Search has been used many times to solve crimes because it contains invaluable intelligence information that answers those two ever so important questions, “Who and Why?” This system is stocked with data, thanks to the tireless efforts of the various officers and detectives around the State.

CSI is now taking the cultivation of intelligence information to another new and exciting level in InfoShare. With the new ‘Push to Intelligence’ feature in our Police Records Management System (RMS) and Major Incident Management Systems (MIMS), officers perform their normal duties and then, instead of having to write another report, they can push a button and have the system generate an intelligence report for them. InfoShare™ then, automatically, bundles the report with any lookups, images and supporting documents and electronically forwards the intelligence report to the appropriate Intelligence Supervisor. This supervisor then reviews and grades this information to ensure that it is compliant with 28 CFR Part 23. In effect, we have made intelligence submission as easy as pushing a button.

With this new, innovative tool, InfoShare Intelligence users now have the ability to gather the statistics and have before them the information to answer those critical “who and why” questions. This is a big step towards true intelligence-led policing.

If your intelligence data is not telling you who and why, and your Intelligence Unit cannot utilize the data gathered to answer these questions, please contact CSI for a demo of our “Push to Intelligence” features. With InfoShare’s intelligenceled policing capabilities, you will exploit your intelligence data to its fullest capacity in solving and preventing crime in your community.