October 04, 2015
CSI Provides the Total Police Solution for Bergen

CSI is pleased to be awarded a contract by Bergen County as part of the county’s overall plan for improving law enforcement services. New Jersey’s most populous county will be getting CSI’s Total Police Solution, a fully integrated package that includes the InfoShare™ Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile (MDT), and e­-Ticketing.

This CSI InfoShare™ solution will integrate the data and services of the County Department of Public Safety Dispatch Center, the Bergen County Sheriff’s Department, the newly­-formed County Patrol Division and the Prosecutor’s Office. The application will be equally distributed over three separate host sites, located at strategic locations throughout Bergen County to provide real­-time,
redundant back-­up of all data for security and disaster recovery purposes.

This implementation, including the conversion of existing police data, will be accomplished in two phases. Phase One of the implementation will support the recent merger of the Bergen County Police Department and the Bergen County Sheriff’s Office with a totally integrated system for timely receipt, management, and sharing of police information in real time. This will require data conversion and CAD/ Mobile/Records Management/E-Ticketing integration. The installation of a Sheriff’s CAD will accommodate all prisoner transports and pickup, Calls for Service and Warrant/Fugitive Squad responsibilities. These units will utilize CSI InfoShare™ Mobile (MDT) technology with vehicle GPS tracking.

Phase Two, which will run concurrently with Phase One, will include the installation of InfoShare™ CAD at the Bergen County Law and Public Safety Dispatch Center, giving the center an enhanced ability to efficiently manage their regional dispatch responsibilities. The application will provide many new functions to better ensure timely response to calls for service, automatically locate the closest unit to the call for service location and provide for real time transfer of case information. This will include integration of the Center’s CAD with the InfoShare™ RMS, providing reporting capabilities for all dispatch units. The InfoShare ™ RMS enhances the reporting capabilities of these agencies with robust features such as access to Master Index information and report sharing functionality, including the ability to electronically submit reports and supporting documentation to the county Prosecutor’s Office electronically. Fleet Management and Permits & Licenses software is also included with this implementation.

CSI has been providing case management capability to law enforcement and criminal justice agencies for two decades and now our totally integrated applications for public safety is helping law enforcement agencies better protect their citizens. CSI understands the complexity of modern day law enforcement case and document management, as well as the importance of a Computer Aided Dispatch (CAD) System which is totally integrated with Records Management. Seamless integration provides the availability of sharing timely and accurate police information within a single police department or across a regional platform.

The CSI InfoShare™ contract with Bergen County will create a modern, fully integrated, seamless application working over a powerful infrastructure, with data sharing and data protection capabilities. This implementation will help responders react more swiftly, be better informed of emergency situations and better able to protect citizens living, working and visiting in Bergen County.