Executive Management

William Yeh
President & C.E.O

William Yeh founded CSI Technology Group over twenty years ago to offer superior information technology to law enforcement, judiciary and regulatory government agencies. He has led the operations and strategic direction of his company to realize this vision and has successfully provided fully integrated, multi-jurisdictional information sharing systems for police and fire departments, homeland security, prosecutors and attorneys general offices, judiciary and other criminal justice organizations. Mr. Yeh has partnered with forensic experts, law enforcement leaders and legal scholars to develop solutions that help these agencies fully utilize and share critical information across horizontal and vertical boundaries at all levels of government. He contributes to law enforcement technology forums and associations and brings the latest advances in technology, data sharing, communication and analysis to his clients. “Our goal is to make society safer,” he explains, as he continues to guide CSI to be a company that makes a difference in the public safety and judicial communities.

Rich Norcross
Executive Vice President

Prior to retirement from 25 years in law enforcement and joining CSI, Richard Norcross was the Commander of the Intelligence Services Team for the Camden County Prosecutor’s Office. Commander Norcross joined the Prosecutor’s Office after retiring from his Detective post at the Haddon Heights Police Department due to significant gunshot wounds sustained in the line of duty. Prior to that, he was a police officer with the National Park Boro Police Dept. During his career, Rich has received numerous medals and commendations for law enforcement actions, including the prestigious New Jersey Gold Medal of Valor as well as the Combat Cross and Wounded in Combat Medal. Commander Norcross is the President of the East Coast Gang Investigator’s Association and has also served as a Policy Board Member & Secretary for the Mid Atlantic Great Lakes Organized Crime Law Enforcement Network (MAGLOCLEN). He is still a Trustee for the Camden County Detectives Association and is one of the founding members of the Police Intelligence Group of South Jersey. Rich also volunteers to work with law enforcement professionals and their families in the aftermath of tragedies that have resulted in serious injury or death to officers.

Joe Britt
Senior Vice President, Business Administration

Mr. Britt is responsible for managing relations with government clients on contracted projects. Before joining CSI in 1999, Mr. Britt served in New Jersey state government as Chief of Staff for the Department of Banking and Director of Election services with the Department of State. His experience also includes the management of Human Resources operations at AT&T and Bellcore. He obtained a Master's degree of Education at Seton Hall University.

Josh Ottenberg
Director - State Agency Projects & Products

A retired Assistant Prosecutor at the Camden County (NJ) Prosecutor’s Office, Joshua Ottenberg served in most of the major investigative and administrative roles of the Prosecutor’s Office during his twenty-five years of service there. His responsibilities included Acting Camden County Prosecutor(November, 2006 to July, 2008), First Assistant Prosecutor, Deputy First Assistant Prosecutor, Section Chief of the Homicide/SMASH unit, Police Legal Advisor, and Section Chief of the Major Crimes Unit. Josh played a significant role in the development of the Camden County Intelligence Services Team, the Camden County Sexual Assault Nurse Examiner (SANE) program, and other major projects affecting county-wide law enforcement. He played a key role in developing a Pre-trial Services program within the county jail system to relieve jail overcrowding and served as a Policy Board member for the Mid-Atlantic Great Lakes Organized Crime Law Enforcement Network (MAGLOCLEN.) Mr. Ottenberg received his J.D. from McGeorge School of Law in Sacramento, California in 1985 and his Bachelor’s and Master’s degrees from the University of Chicago in 1981 and 1982, respectively.

Account Vice Presidents

Vernon Spencer
Director - DA/Prosecutors’ Office Projects & Products

A key member of the CSI Management Team since 2005, Vernon Spencer has spearheaded many of CSI’s critical InfoShare installations. His leadership in designing training programs, developing testing scripts and creating customized documentation has led to successful implementations throughout New Jersey and in North Carolina. He is an experienced Project Manager, with a keen focus on product quality assurance and superior customer service. Supporting CSI’s Sales and Marketing team, Vernon promotes customer relations and cultivates new partnerships. Before joining CSI, Mr. Spencer spent seven years as a Project Manager for AT&T Consumer Services, where he was responsible for managing and testing new and enhanced marketing applications, including Voice Over Internet Protocol (VOIP). He possesses a Masters in Business Administration from Rutgers University.

Michael Trahey
Director - Sales

Mike brings to CSI extensive law enforcement experience. His career with the Bergen County Prosecutor’s Office spanned criminal investigations and senior administrative management. He covered the investigation and prosecution of major crimes in New Jersey and New York, involving criminal homicide, sex crimes, organized crime, narcotics and fraud. His administrative law enforcement responsibilities included incident command training and implementation, network security, critical incident training and implementation, due diligence, cyber crimes and organizing task force personnel.Upon his retirement from law enforcement, Mike was named Executive Officer of the Bergen County Prosecutor’s Office. He was responsible for reviewing all building security and threat assessment procedures and overseeing the agency’s computer division, including the implementation of its county-wide shared services technology initiative. He was also named the CALEA Accreditation Manager. Mike holds a Bachelor of Science Degree in Criminal Justice from the University of West Chester and a Masters Degree in Administrative Science from Fairleigh Dickinson University. He is also a graduate of the F.B.I. National Academy, 193rd Session, located in Quantico, Virginia and a retired member of the F.B.I. National Academy Association.

Peter Ugalde
Director - CAD / RMS Projects & Products

Prior to his retirement and joining CSI Technology Group, Captain Peter Ugalde was a 27 year law enforcement veteran of the Town of Dover Police Department in Dover, New Jersey. Captain Ugalde has served in various positions in the police department from police officer, detective, sergeant, lieutenant and captain. He also served as the executive officer, supervising both investigative and patrol functions of the Town of Dover Police Department. He obtained his Bachelor of Arts degree in Criminal Justice and a Masters Degree in Business Management from the College of Saint Elizabeth in Florham Park, New Jersey. He is a graduate of the Federal Bureau of Investigations National Academy 238th Class and also a graduate of the State of New Jersey Certified Public Manager Course. He also holds various certifications in network support and administration from the Dover Business College located in Dover, New Jersey. He resides in Randolph, New Jersey with his wife and children.

Account Executives

Frank Clayton
Account Management Team

Prior to his retirement and joining CSI Technology Group, Detective Frank Clayton was a 25 year law enforcement veteran of the Trenton, New Jersey Police Department and Mercer County Prosecutors Office. In 2002 – 2003 with the onslaught of major gang issues in the city of Trenton, Detective Clayton was tasked with developing a Criminal/Gang Intelligence Unit for the Trenton Police Department. In 2005, the Mercer County Prosecutor's office recruited Detective Clayton to develop the Mercer County Prosecutor's Office Criminal/Gang Intelligence Unit. At that time, Detective Clayton championed for a real time Intelligence gathering solution. CSI Technology Group's InfoShare Intelligence application was chosen as the real time solution. Detective Clayton trained and managed over 250 Municipal, County, State, Federal law enforcement officers on the InfoShare Intelligence system. Detective Clayton has lectured extensively on Gang Psychology and Awareness for the East Coast Gang Investigators Association, New Jersey Gang Investigators Association, MAGLOCLEN, Rutgers University, Mercer County Community College and numerous Police Academies. Detective Clayton has been qualified and accepted many times in State and Federal courts to testify as a gang expert. During Detective Clayton’s law enforcement career, he received numerous awards and commendations for his law enforcement actions. Detective Clayton has also been featured on two episodes of the History Channel's “Gang Land” series (Sex Money Murder and Better off Dead).

John P. Denmark
Account Management Team

Prior to joining CSI Technology Group, Sr. Investigator John P. Denmark retired from the Camden County (NJ) Prosecutor’s Office after a 25 year law enforcement career that included thirteen years with the Prosecutor’s Office and twelve years in local and campus law enforcement with the Woodbury (NJ) Police Department and the Rutgers University Police (Camden Division). While serving at the Camden County Prosecutor’s Office, Sr. Investigator Denmark was assigned to the Crime Scene Unit for over eleven years and was the lead Crime Scene investigator in hundreds of death investigations, including homicide and police-related shootings. In addition to his Crime Scene responsibilities, Denmark established countywide services for analog and digital surveillance videos. In recognition, Sr. Investigator Denmark received numerous awards and commendations for his crime scene work as well as his contributions related to audio and video services. His investigations have resulted in hundreds of court appearances involving crime scene and video testimony. The technical services initiated by Denmark have been continued after his retirement by the newly-established High Tech Crimes Unit. John received his undergraduate degree in Computer Science in 1995 from Rutgers - The State University of New Jersey, Camden Campus. He resides in Williamstown, New Jersey with his wife.

Dave Palmer
Account Management Team

Before joining CSI, David Palmer served 25 years in law enforcement, retiring as a Lieutenant from the Middlesex County Sheriff’s Department. Dave’s service to Middlesex County was diverse, providing him with vast experience across many areas of law enforcement. He began his career as a Corrections Officer with the Middlesex County Department of Corrections and then joined the Sherriff’s Office, where his responsibilities spanned court security, prisoner transport, the drunk driving task force and investigations and technical services. He was in charge of the County Communications Center and was the department TAC officer for eight years, providing radio, telephone and computer services for the Sheriff's Department, Prosecutor's Office, County Courts, Road Department, Health Department and the Middlesex County Area Wide Transportation System. Dave was a key member of the design team that worked with CSI to implement a Computer Aided Dispatch system for the Sheriff’s Department.

Gerald Dezenzo
Account Management Team

Gerald joined CSI’s team after almost 30 years of leadership experience in Hudson County law enforcement. A graduate of New York’s John Jay College of Criminal Justice, Gerald began his career with the Hudson County Prosecutor’s Office (HCPO) as an Investigator with the Narcotics Task Force, participating in both national and international investigations with the US Drug Enforcement Administration High Intensity Drug Trafficking Area (H.I.D.T.A) Task Force. Becoming proficient in the area of lawful intercepts and technical investigations, he was assigned as the Commander of the Computer and Technical Services Section and held responsibility for all data generated by the Prosecutors’ Office. Under Gerald’s direction, the HCPO ushered in the era of digital photography, complying with the NJ Supreme Court ruling that required video recordation of certain crimes, document scanning and preservation. He led the advances from analog to digital in the telephone intercept realm, expanded data intercept capabilities and designed and deployed a wireless infrastructure in Hudson County to support law enforcement efforts. Gerald was associated with the Communication Assistance for Law Enforcement Act (CALEA) state and local working group, under the auspices of the United States Federal Bureau of Investigation. He retired as Captain of Detectives, after having led many other projects for Hudson County Law Enforcement, including the New Jersey Data Exchange (NJDEx) in conjunction with the New Jersey State Office of Homeland Security (OHSP) and the OHSP Automatic License Plate Reader (ALPR) initiative, management of In-Court Detectives, Property and Evidence, Fugitive Task Force, communication infrastructure, Mobile Command Center operations and Administrative Services under the Chief of Investigations.

James Parent
Account Management Team

Jim brings over 26 years of law enforcement experience to CSI. Twenty-five years of his extensive career of conducting and managing criminal investigations was spent at the Cumberland County Prosecutor’s Office (CCPO). He retired as Captain of Detectives, the executive officer overseeing all the investigative divisions within the office. A key player in the Major Crimes and Narcotics Units for over 20 years, he worked closely with federal, state and local agencies to solve crimes within the county. While serving at the CCPO, he managed there InfoShare ™Records Management database. His knowledge of using InfoShare™ products from a police officer and prosecutor’s office perspective gives him a keen understanding of his users’ needs and goals, as he helps them benefit from using InfoShare™ to enhance their workflow and save resources. Jim is a graduate of the FBI National Academy class #236 and is an active member of the New Jersey Chapter of the FBINAA. He received his undergraduate degree in Sociology from Catawba College in Salisbury, North Carolina and makes his home in Millville, New Jersey, with his wife and three kids.

John Emmerson-Bolt
Account Management Team

With over 20 years in the Information Technology field before joining CSI, John Emmerson-Bolt’s diverse technical career has given him experience handling many aspects of software development, implementation and support. As a web developer, John developed and supported websites and software for various businesses. John also has experience as a business analyst and software engineer, as well as a manager of new business development for several software firms. Well-versed in many IT roles, John brings his comprehensive IT experience to CSI as he supports key CSI projects for the New Jersey Judiciary. John has implemented and supports the case and document management systems for the Supreme and Appellate courts, including the electronic filing component. He holds a BA degree from the University of East Anglia in Norwich, England.

Chinkuei Kuo
Account Management Team

Educated as a chemist, with a doctoral degree from the University of Pennsylvania in Physical Chemistry, Chinkuei Kuo (“CK”) spent over a decade in scientific research at major universities and institutes. He then left behind the world of nanoscience and microscopy, and turned his focus to developing web-based applications, where his background in data analysis supported his new interests. CK brought his web design talents to CSI and began as an engineer on the finance module for court case management. He now serves as an account manager responsible for the NJ Judiciary’s InfoShare™ support and management. CK has been working closely with the NJ Appellate Division of the Superior Court and with the NJ Supreme Court to design, develop and maintain state-wide electronic filing systems for attorneys (“Appellate eDATA” and “Supreme eFiling”). He is also planning for the upcoming Bail Reform measures and the interface of eDATA/eFiling with eCourt (NJ state wide trial court electronic filing system) design and implementation.

Demetria Hall
Account Management Team

With over 20 years of experience serving the North Carolina Judicial system, Demetria Hall, Account Executive for the North Carolina projects, draws on her extensive court experience in understanding client needs and providing coordination and support to CSI’s North Carolina clientele base. Demetria participates in user forums, provides training and delivers InfoShare documentation to her customers to help them fully utilize and experience the benefits of InfoShare. As a former criminal paralegal, Demetria served as a deputy clerk responsible for the maintenance of official documents generated from court proceedings, rulings, criminal commitments and other judicial reports. Continuing her work in the private sector, Demetria was responsible for the management and coordination of the criminal workload cases for District, Superior and Federal Courts and served as a liaison between attorneys, investigators, court clerks, judges and other law enforcement agencies.

Kimberly Petty
Account Management Team

Kim started her 27-year law enforcement career as a dispatcher for the Phillipsburg Police Department. After two years there, she then went on to serve the Somerset County Prosecutor’s Office (SCPO), first in the Intelligence Unit and then as a systems manager. Kim worked with the prosecutor, attorneys and investigative staff to implement policies and procedures that improved office operations. She led the training and deployment of InfoShare™ modules and saw first- hand how InfoShare™ products supported the efficiency and productivity initiatives that she and SCPO management were working to implement. Retiring after serving 25 years with the SCPO, Kim brings her expertise to CSI, and now shares her knowledge and experience with prosecutors’ offices and police departments across New Jersey.

Matthew Edwards
Account Management Team

After serving 25 years with the Morristown Police Department, Matt retired as a lieutenant and brought his experience and knowledge of police records management to CSI. His extensive law enforcement background covered work in criminal investigations, legal considerations and emergency response services. He was a records management expert and a technology leader within the police department, spearheading a new database implementation and developing policies, procedures and strategies for records management protocols, the analysis of data retention and securing confidential data. This first-hand knowledge of records management leadership within a police department provides Matt a keen insight to support his CSI clients’ requirements. He now leads the implementation of many of CSI’s regional and local police records management system deployments.

Steven J. LaPorta
Account Management Team

Sergeant Steve LaPorta retired from the Gloucester County Prosecutor’s Office, where one of his assignments was to be the Infoshare™ System Administrator. His career spans twenty-five years of law enforcement experience, from crash reconstruction to crime scene investigations and forensics. Serving in the Clayton and the Franklin Township Police Departments, he has experience as a detective, patrol officer, a D.A.R.E. instructor, supervisor and special officer and has been assigned to the New Jersey State Police Internet Crimes Against Children Task Force, the US Secret Service Philadelphia Area Electronic Crimes Task Force and the FBI’s Child Exploitation Task Force, just to name a few. He was also the Logistics Coordinator for the Gloucester County Prosecutor’s Office Swat Team. Steve continues to serve as a volunteer fire fighter for the Minotola Fire Department, where he lives. Over the years, Steve has shared his vast experiences with others as a presenter, instructor and lecturer. He was also a member of the Gloucester County Prosecutor’s Office Speaker’s Bureau. Steve holds a BA in Public Administration from Fairleigh Dickinson University and Masters in Human Resource Training and Development from Seton Hall. He continues to serve the public safety sector as he calls upon his vast law enforcement experience and InfoShare™ expertise to help his clients use CSI products effectively and increase their efficiency on the job.

Russell D. Christiana
Account Management Team

Russ Christiana comes to CSI after 16 years of service with the Bergen County Prosecutor’s Office (BCPO), where he was an avid user of InfoShare™ products to support his work. During his tenure at the BCPO, he served in the Special Victims Unit, the Recruit Police Training Unit and the Major Crimes Unit. He assisted in over 100 homicide investigations and conducted over 50 crime scene investigations. He was dedicated to serving victims of sex crimes and child abuse cases, working cooperatively with Sexual Assault Nurse Examiner (SANE) professionals and counselors of Rape Crisis, the Division of Youth and Family Services and Victim/Witness Advocates. He conducted hundreds of interviews of victims, suspects and witnesses, conducted crime scene investigations and testified in numerous high profile homicide and SVU cases in the NJ Superior Court. Through his investigative work, he relied heavily on InfoShare™ products, utilizing InfoShare™ RMS to record and track his cases and the InfoShare™ Major Incident Module (MIM) in complex cases and other high profile investigations. He rose to be the Commanding Officer of all Investigations in the Major Crimes Unit and in the Special Victims Unit. As Russ well knows the value of InfoShare™ products to support all types of police and investigative work, he is happy to join our team and help others learn to use these products in their agencies to make their jobs more efficient and effective.

Special Thanks to Our Advisor

Dr. Henry Lee
Former Commissioner of Public Safety, State of Connecticut

Dr. Henry C. Lee, former Commissioner and Lab Chief of the Department of Public Safety for the State of Connecticut, is currently a distinguished professor at the University of New Haven, Chief Emeritus of Forensic Science Services of Connecticut, and the Director of the Institute of Forensic Research and Training Center. Dr. Lee came to national prominence as an expert witness during the O.J. Simpson trial. He has assisted law enforcement agencies throughout the US and abroad on special missions. A graduate of John Jay College of Criminal Justice, Dr. Lee also received a doctorate in biochemistry from New York University. He has also been awarded honorary doctoral degrees from Bridgeport University, the University of New Haven, St. Joseph's College, and William College Law School. Dr. Lee resides in Branford, Connecticut and his office is located at the University of New Haven. You can contact Dr. Lee at